In a bid to further streamline the security check-in process and enhance passengers’ experience, Mumbai’s Chhatrapati Shivaji Maharaj International Airport (CSMIA) has introduced an ‘Integrated Security Check Point’ at Terminal 2 (T2). This is for the first time across any of the Indian airports that all international and domestic passengers will undergo a common security clearance.
In a tweet, CSMIA said, “Now, both domestic and international passengers will pass through the same security checkpoint, thus enhancing the travel experience.”
Previously, security checks of both domestic and international passengers were carried out at Level 3 and Level 4 of Terminal 2 respectively. Now, both domestic and international passengers will now move through any one set of e-gates installed at 5 different locations at the pre-security check and will be separated through validation at another set of e-gates at the post-security check.
The airport has also installed 13 new Automatic Tray retrieval systems (ATRS) for faster throughput. ATRS is a roller and sensor-based machine that is designed to return luggage trays to the starting point after passengers collect their belongings.
The retrieval systems can circulate an average of 350 sanitized trays per hour, which will not only reduce the processing time of passenger luggage checks but also remove any manual intervention of the passenger or the staff. With the installation of ATRS passengers will no longer have to wait and look around for trays since it will allow continuous circulation of the available trays.
This system also helps with security clearance of an average of 280 passengers per hour, almost double the previous average of 130 pax per hour in the old system.
ATRS is also being installed at Terminal 1 for the convenience of passengers departing from the terminal. The faster throughput will allow passengers to have a more relaxed transit through T2. The passengers will also have more time inside the Security Hold Area (SHA) before their onboarding starts. (Times India)