CAA – Newswire https://www.newswire.lk Sri Lanka's largest News aggregator Tue, 13 Oct 2026 06:21:48 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.11 https://www.newswire.lk/wp-content/uploads/2020/05/favicon.png CAA – Newswire https://www.newswire.lk 32 32 Hanwella Amusement Park Company fined Rs. 500,000 over bottled water price https://www.newswire.lk/2026/10/13/hanwella-amusement-park-company-fined-rs-500000-over-bottled-water-price/ Tue, 13 Oct 2026 06:21:48 +0000 https://www.newswire.lk/?p=260227

A private company linked to an amusement park in Hanwella has been fined Rs. 500,000 by the Avissawella Magistrate’s CourtContinue Reading

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A private company linked to an amusement park in Hanwella has been fined Rs. 500,000 by the Avissawella Magistrate’s Court for selling a bottle of drinking water at Rs. 100, exceeding the government-prescribed Maximum Retail Price (MRP) of Rs. 80.

According to the Consumer Affairs Authority (CAA), the fine was imposed on October 9, 2026, after the company pleaded guilty to the charge of selling bottled drinking water above the legally permitted price.

The violation was detected during a raid conducted by CAA investigation officers on August 11, 2026, at Leisure World Water Parks in Kaluaggala, Hanwella.

During the inspection, officers found that a locally bottled 500 ml drinking water bottle had been sold for Rs. 100, exceeding the prescribed MRP by Rs. 20.

Under Direction No. 96, published in Extraordinary Gazette No. 2492/29 dated June 10, 2026, issued under the Consumer Affairs Authority Act, No. 9 of 2003, the maximum retail price of locally bottled drinking water in PET containers with capacities ranging from 500 ml to 999 ml is fixed at Rs. 80.

Following the detection of the violation, the CAA instituted legal proceedings against the company before the Avissawella Magistrate’s Court.

When the case was taken up on October 9, the company pleaded guilty, following which the court imposed a fine of Rs. 500,000.

Meanwhile, the CAA reminded consumers that businesses, including retail shops, restaurants, hotels and amusement parks, are not permitted to charge above the legally prescribed MRP, regardless of where the products are sold.

Consumers have been advised to check prices before making purchases and retain receipts as evidence when reporting incidents of overcharging.

The Authority further stated that islandwide raids and investigations will continue to ensure compliance with pricing regulations and protect consumer rights.

The public has been urged to report businesses selling goods above the applicable MRP through the CAA Consumer Hotline 1977. (Newswire)

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Over 758 helmets seized in nationwide CAA raids in July and October https://www.newswire.lk/2026/10/12/over-758-helmets-seized-in-nationwide-caa-raids-in-july-and-october/ Mon, 12 Oct 2026 10:00:26 +0000 https://www.newswire.lk/?p=260067

The Consumer Affairs Authority (CAA) has seized at least 327 motorcycle helmets without the required SLS certification mark during 84Continue Reading

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The Consumer Affairs Authority (CAA) has seized at least 327 motorcycle helmets without the required SLS certification mark during 84 successful raids conducted across 21 districts as part of its latest nationwide enforcement operation.

According to the CAA, the special operation, launched on October 6, targeted motorcycle safety helmets being sold without the SLS certification mark required under the SLS 517 standard.

The Authority said helmets marketed under various brand names were detected during the raids, with identical or similar brands found in multiple districts.

As a result, investigations have been expanded beyond retail outlets to identify suppliers, distributors, importers and manufacturers responsible for introducing these products into the market.

The CAA also revealed that information concerning the use of SLS stickers had been reported from the Gampaha, Mullaitivu and Mannar districts, prompting further investigations.

Meanwhile, children’s helmets and smaller-sized helmets without the required SLS certification mark have also been identified. The Authority said such products would be examined against the applicable SLS 517 requirements where they are marketed as protective helmets for motorcycle riders or other vehicle users.

Investigations have also uncovered instances where helmets were sold without proper purchase invoices or sufficient information to trace their manufacturers and suppliers, with legal action expected over such violations.

The CAA further stated that during a previous nationwide operation conducted on July 27, a total of 98 successful raids were carried out, resulting in the seizure of more than 431 helmets without the SLS certification mark.

Accordingly, the two special enforcement operations conducted in July and October 2026 have resulted in 182 successful raids and the seizure of more than 758 motorcycle helmets.

The Authority clarified that these figures relate only to helmets taken into custody from business premises during the two operations.

The CAA warned manufacturers, importers, distributors, retailers and online sellers against manufacturing, storing, displaying or selling motorcycle helmets without the required SLS certification mark.

It further stated that nationwide inspections and surprise raids would continue, with legal action to be taken against those violating the regulations.

The public has been advised to check the authenticity of the SLS certification mark and obtain a proper purchase receipt when buying motorcycle helmets.

Consumers with information regarding the manufacture, distribution or sale of helmets without the required certification have been requested to contact the CAA via the Consumer Hotline 1977. (Newswire)

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Rs. 200,000 fine for selling electrical accessories without mandatory SLS mark https://www.newswire.lk/2026/10/07/rs-200000-fine-for-selling-electrical-accessories-without-mandatory-sls-mark/ Wed, 07 Oct 2026 10:11:14 +0000 https://www.newswire.lk/?p=259181

Two establishments in Pettah have been fined a total of Rs. 200,000 for offering electrical accessories for sale without theContinue Reading

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Two establishments in Pettah have been fined a total of Rs. 200,000 for offering electrical accessories for sale without the mandatory SLS certification, the Consumer Affairs Authority (CAA) said.

The Colombo Chief Magistrate’s Court imposed a fine of Rs. 100,000 on each establishment after they pleaded guilty to charges filed by the CAA.

One establishment was charged with offering 98 AC/DC 12V adapters for sale without the mandatory SLS Product Certification Mark, while the other was charged over 200 packs of multifunction LED lights that did not comply with the applicable mandatory SLS requirement.

The legal action was taken under Direction No. 63, published in an Extraordinary Gazette in December 2017 and effective from January 1, 2019.

Under the Direction, specified electrical accessories not exceeding 250V cannot be manufactured, imported, distributed, stored, sold or displayed for sale unless they carry the applicable SLS Product Certification Mark issued by the Sri Lanka Standards Institution.

The CAA clarified that the requirement does not apply to every electrical product, but only to specified electrical accessories covered by the Direction, including certain plugs, socket outlets, extension cords, portable socket outlets, adapters, fused connection units, fused conversion plugs and cable reels.

Consumers have been advised to check for the applicable SLS certification mark when purchasing such products and to obtain a proper receipt.

Information on traders selling electrical accessories that fail to comply with mandatory standards can be reported to the CAA through its 1977 hotline. (Newswire)

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Selling fruits treated with unsafe chemicals? Legal action from April 2027 https://www.newswire.lk/2026/10/02/selling-fruits-treated-with-unsafe-chemicals-legal-action-from-april-2027/ Fri, 02 Oct 2026 04:18:10 +0000 https://www.newswire.lk/?p=258293

Minister of Trade Wasantha Samarasinghe has announced that strict legal action will be taken from April 01, 2027, against individualsContinue Reading

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Minister of Trade Wasantha Samarasinghe has announced that strict legal action will be taken from April 01, 2027, against individuals involved in selling fruits treated with unsafe or harmful chemicals.

According to the Consumer Affairs Authority (CAA), the Minister made the announcement in line with a new national consumer protection initiative titled “Poison-Free Fruits for Children,” launched on Thursday (01), to strengthen food safety and consumer confidence.

Under the programme, fruit retailers and wholesale distributors across the country will be registered and educated on safer practices covering the entire supply chain, from harvesting and ripening to transportation and retail sales.

The initiative also aims to identify businesses selling fruits without unsafe chemical treatment and introduce a special certification mechanism to help consumers recognise such vendors.

Additionally, fruit-selling locations across the country will be mapped, while a QR-based system will be developed to enable consumers to easily identify outlets selling safer fruits.

The CAA emphasised that the programme goes beyond inspections and legal enforcement, focusing on establishing a safer and more responsible fruit supply chain involving farmers, distributors, traders and consumers.

The Authority further highlighted the importance of considering food safety, rather than merely appearance and price, when purchasing fruits, particularly those intended for children.

It called for the cooperation of all stakeholders to ensure the successful implementation of the initiative and safeguard the health and safety of consumers. (Newswire)

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Bambalapitiya restaurant fined Rs. 1 million for selling water bottle at Rs. 100 https://www.newswire.lk/2026/10/01/bambalapitiya-restaurant-fined-rs-1-million-for-selling-water-bottle-at-rs-100/ Thu, 01 Oct 2026 09:05:26 +0000 https://www.newswire.lk/?p=258159

A restaurant in Bambalapitiya, Colombo, has been fined Rs. 1 million for selling a 500 ml bottle of drinking waterContinue Reading

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A restaurant in Bambalapitiya, Colombo, has been fined Rs. 1 million for selling a 500 ml bottle of drinking water for Rs. 100, exceeding the government-regulated Maximum Retail Price (MRP) of Rs. 80 by Rs. 20.

The fine was imposed by the Colombo Chief Magistrate’s Court after the defendant company, located on Galle Road, Colombo 04, pleaded guilty to the charge filed by the Consumer Affairs Authority (CAA).

According to the CAA, under Order No. 96, published in Extraordinary Gazette No. 2492/29, the maximum retail price for bottled drinking water in the 500 ml to 999 ml category has been fixed at Rs. 80.

However, the restaurant had sold a 500 ml bottle for Rs. 100, resulting in legal action for violating the prescribed price regulation.

The Consumer Affairs Authority reiterated that restaurants, hotels and other commercial establishments are not permitted to sell products above the government-regulated MRP, even when such products are served or sold within their premises.

Consumers have been advised to check the price of bottled drinking water against the amount charged on their bills and retain receipts as evidence if they are charged above the prescribed price.

The CAA further warned traders that violating gazetted maximum retail prices could result in legal action.

The public can report such violations to the Consumer Affairs Authority through its 1977 hotline. (Newswire)

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CAA seizes 801 reusable plastic bottles during raids in Pettah https://www.newswire.lk/2026/09/30/caa-seizes-801-reusable-plastic-bottles-during-raids-in-pettah/ Wed, 30 Sep 2026 04:17:04 +0000 https://www.newswire.lk/?p=257911

The Consumer Affairs Authority (CAA) has taken 801 reusable plastic bottles into custody as case productions during special raids conductedContinue Reading

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The Consumer Affairs Authority (CAA) has taken 801 reusable plastic bottles into custody as case productions during special raids conducted at shops in the Pettah area.

The CAA said the raids and investigations targeted establishments selling reusable plastic bottles, with the bottles taken into officers’ custody as part of the ongoing investigations.

Once investigations are completed, the Authority said it will take steps to institute legal proceedings against the relevant establishments before the appropriate Magistrate’s Courts.

According to the CAA, reusable plastic bottles intended for carrying drinkable liquids are subject to the SLS 1616 standard.

Reusable plastic bottles manufactured in Sri Lanka are required to carry the SLS Product Certification Mark issued by the Sri Lanka Standards Institution (SLSI).

For imported reusable plastic bottles, carrying the SLS Mark itself is not mandatory. However, imported products must have been inspected and approved for sale under the SLSI Import Inspection Scheme.

The CAA urged traders to ensure that applicable legal and standards requirements have been met before purchasing or offering such bottles for sale. 

Traders have also been advised to properly maintain invoices, bills and supplier information to establish the source of products and trace their supply chains.

Consumers purchasing locally manufactured reusable plastic bottles have been advised to check for the SLS Product Certification Mark, while those purchasing imported products should request information from traders regarding the relevant approval.

Consumers have also been urged to obtain and retain their bills or receipts as proof of purchase.

The CAA said compliance with applicable legal and standards requirements when selling reusable plastic bottles is the responsibility of traders and announced that inspections and raids will continue islandwide. (Newswire)

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Ella restaurant fined Rs. 1 million for selling bottled water above MRP https://www.newswire.lk/2026/09/25/ella-restaurant-fined-rs-1-million-for-selling-bottled-water-above-mrp/ Fri, 25 Sep 2026 11:06:01 +0000 https://www.newswire.lk/?p=257037

A restaurant in Ella has been fined Rs. 1 million for selling a one-litre bottle of drinking water at twiceContinue Reading

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A restaurant in Ella has been fined Rs. 1 million for selling a one-litre bottle of drinking water at twice the Maximum Retail Price (MRP) prescribed by the Consumer Affairs Authority (CAA).

Legal action was taken against Mandala Cafe & Bar Pvt Ltd, located at No. 18, Railway Station Road, Ella, after CAA officers detected the violation during a raid.

According to the CAA, officers found that the restaurant was selling a one-litre bottle of drinking water for Rs. 200, although the applicable MRP at the time was Rs. 100.

The Rs. 100 MRP had been prescribed under Order No. 93, published in Extraordinary Gazette No. 2430/15 dated April 1, 2025, which was in force when the raid was conducted.

When the case was taken up before the Bandarawela Magistrate’s Court on Wednesday (23), the company pleaded guilty to the charge. The court subsequently imposed a Rs. 1 million fine.

The CAA, however, stressed that the Rs. 100 price applicable at the time of the offence is not the current MRP for a one-litre bottle of drinking water.

Under Extraordinary Gazette No. 2492/29 dated June 10, 2026, the current MRP for locally packaged bottled drinking water is Rs. 80 for 500ml–999ml, Rs. 120 for 1L–1.499L, Rs. 150 for 1.5L–1.999L, Rs. 180 for 2L–2.499L and Rs. 400 for 5L–6.999L bottles. Accordingly, the current MRP for a 1L–1.499L bottle of drinking water is Rs. 120.

The CAA urged consumers purchasing bottled water from restaurants, cafés, hotels, resorts and other retail establishments to check the applicable MRP and obtain a bill or receipt to verify the amount charged.

It also reminded tourist hotels, restaurants, cafés, resorts and other traders that operating in a tourist area or any other location does not permit them to sell products above a prescribed MRP.

Consumers can report overcharging for bottled drinking water and other market irregularities to the Consumer Affairs Authority through its 1977 hotline. (Newswire)

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Dambulla hotel fined Rs. 500,000 for selling water bottle for Rs. 300 https://www.newswire.lk/2026/09/24/dambulla-hotel-fined-rs-500000-for-selling-water-bottle-for-rs-300/ Thu, 24 Sep 2026 07:59:33 +0000 https://www.newswire.lk/?p=256786

A hotel in Dambulla has been fined Rs. 500,000 after pleading guilty to selling a bottle of drinking water markedContinue Reading

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A hotel in Dambulla has been fined Rs. 500,000 after pleading guilty to selling a bottle of drinking water marked at Rs. 100 for Rs. 300, according to the Consumer Affairs Authority (CAA).

The case was filed against Sigiriya Kingdom Resort (Pvt) Ltd, located on Rathmalgaha Ela Road, Vihara Junction, Dambulla, following an inspection carried out by investigation officers attached to the CAA’s Matale District Office.

The inspection was conducted around January 2, 2025, after authorities detected the sale of bottled drinking water at a price higher than the marked price.

According to the CAA, the establishment had sold a bottled drinking water product carrying a marked price of Rs. 100 for Rs. 300.

When the case was taken up before court yesterday (23), the defendant company pleaded guilty to the charge. The Magistrate’s Court subsequently imposed a fine of Rs. 500,000.

The CAA, however, clarified that the Rs. 100 price involved in the case is not the current Maximum Retail Price (MRP) applicable to bottled drinking water.

Under Order No. 96, published in Extraordinary Gazette No. 2492/29 dated June 10, 2026, the current MRP for locally packaged bottled drinking water varies according to bottle size.

The maximum prices are Rs. 80 for 500ml–999ml, Rs. 120 for 1L–1.499L, Rs. 150 for 1.5L–1.999L, Rs. 180 for 2L–2.499L and Rs. 400 for 5L–6.999L.

Accordingly, the current maximum retail price of a 1L–1.499L bottle of drinking water is Rs. 120.

The CAA advised consumers purchasing bottled water from hotels, resorts, restaurants and retail outlets to check the applicable MRP based on the bottle size and obtain a bill or receipt for their purchase.

Hotels, resorts, restaurants and retailers were also reminded that products subject to a prescribed maximum retail price must not be sold above the applicable MRP.

The public can report overcharging and other market irregularities to the Consumer Affairs Authority through its 1977 hotline. (Newswire)

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Rs. 110,000 fine for two firms over improperly labelled baby diapers https://www.newswire.lk/2026/09/23/rs-110000-fine-for-two-firms-over-improperly-labelled-baby-diapers/ Wed, 23 Sep 2026 08:50:51 +0000 https://www.newswire.lk/?p=256587

Two companies involved in the wholesale distribution of imported baby diapers have been fined a total of Rs. 110,000 afterContinue Reading

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Two companies involved in the wholesale distribution of imported baby diapers have been fined a total of Rs. 110,000 after pleading guilty to distributing products without legally required importer information, the Consumer Affairs Authority (CAA) said.

The fines were imposed by the Colombo Chief Magistrate’s Court today (23) following legal action instituted by the CAA against establishments operating in Dehiwala and Dematagoda.

Global Commodity Solution (Pvt) Ltd, located at Campbell Place in Dehiwala, was fined Rs. 100,000, while Hallmark Industry, located at Ketawalamulla Place in Dematagoda, Colombo 09, was fined Rs. 10,000.

According to the CAA, both companies pleaded guilty to the charges when the cases were taken up before court.

The legal action followed a series of investigations and raids carried out by the CAA over complaints from consumers concerning baby diapers available in the local market.

The Authority said it had received complaints regarding diapers tearing and deteriorating, prompting islandwide investigations into products being distributed and sold in the market.

As part of a subsequent stage of the programme, CAA officials investigated two establishments engaged in the wholesale distribution of imported baby diapers in Dehiwala and Dematagoda.

During the investigations, officials detected stocks of imported baby diapers being distributed without the information required under Direction No. 85.

According to the CAA, the packaging did not contain the required details of the registered importer, including the name, address, telephone number or website information.

The relevant stocks of diapers were subsequently taken into custody as case productions, while the CAA initiated legal proceedings against the establishments before the Colombo Chief Magistrate’s Court.

Following the court action, the CAA urged consumers to pay particular attention to the labelling of diapers and other hygiene products that come into direct contact with babies’ skin.

Consumers are advised to check whether packaging clearly displays the required details of the registered importer as well as the Maximum Retail Price (MRP) before purchasing such products.

The Authority said the availability of importer information was important for product traceability and for identifying the party responsible in the event that consumers encounter problems with a product.

The CAA also warned traders and distributors to ensure that imported goods comply with all legally required labelling requirements before obtaining stocks for distribution or sale.

It said traders should verify that the required importer details are properly displayed, warning that the distribution or sale of products that fail to comply with applicable legal requirements could result in legal action.

The Authority urged the public to report information regarding irregularities in the market through the CAA hotline 1977. (Newswire)

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Supermarket chain fined Rs. 400,000 for price alterations and sale of expired goods https://www.newswire.lk/2026/09/16/supermarket-chain-fined-rs-400000-for-price-alterations-and-sale-of-expired-goods/ Wed, 16 Sep 2026 10:51:39 +0000 https://www.newswire.lk/?p=255398

Two branches of a prominent supermarket chain have been fined a combined Rs. 400,000 by the Panadura Magistrate’s Court inContinue Reading

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Two branches of a prominent supermarket chain have been fined a combined Rs. 400,000 by the Panadura Magistrate’s Court in separate cases relating to selling goods above the marked price, altering original price markings, and offering expired beverages for sale.

The cases were filed by officers of the Consumer Affairs Authority’s (CAA) Kalutara District Office against outlets in Bandaragama and Matugama, both operated under J.K. Marketing Services (Pvt) Ltd.

At the Bandaragama branch, an inspection on 31 August 2026 revealed that a pack of ten eggs, marked with a Maximum Retail Price of Rs. 590, had been sold for Rs. 615. 

Expired soft drinks were also found offered for sale. When the case was taken up on 3 September 2026, the company pleaded guilty and was fined Rs. 200,000.

At the Matugama branch, an inspection on 21 August 2026 found five 100g packs of Sweet Potato Chips offered for sale after the original price markings had been erased and altered. 

The case, relating to violations of Direction No. 85 and Section 10(4) of the Act, was heard on 14 September 2026, where the company again pleaded guilty and was fined Rs. 200,000.

With fines of Rs. 200,000 imposed in each case, the combined penalty amounts to Rs. 400,000.

The Consumer Affairs Authority has urged consumers to remain vigilant when shopping, checking whether the marked price matches the billed price, ensuring that original prices have not been altered, and verifying expiry dates on food and beverages.

Reports of such irregularities can be made via the CAA’s 1977 hotline. (Newswire/ AI Image)

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Three Colombo outlets fined Rs. 300,000 for price display violations https://www.newswire.lk/2026/09/14/three-colombo-outlets-fined-rs-300000-for-price-display-violations/ Mon, 14 Sep 2026 05:32:57 +0000 https://www.newswire.lk/?p=254933

The Colombo Chief Magistrate’s Court has imposed fines totaling Rs. 300,000 on three private companies in Colombo for breaching consumerContinue Reading

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The Colombo Chief Magistrate’s Court has imposed fines totaling Rs. 300,000 on three private companies in Colombo for breaching consumer protection laws, following legal action by the Consumer Affairs Authority (CAA).

According to the CAA, each firm was fined Rs. 100,000 after being found guilty of violations including failure to display prices and the sale of imported food without mandatory information such as importer details and the Maximum Retail Price (MRP). The cases involved outlets in Colpetty, Bambalapitiya, and Colombo 03.

The CAA has stressed that price transparency is essential for consumers to make informed choices and to prevent arbitrary or unfair pricing practices. 

Importer information, they added, is critical for tracing supply chains and ensuring accountability if imported food products cause health issues such as food poisoning or allergic reactions.

The CAA reminded businesses that all goods offered for sale must carry clearly displayed prices, while imported products must include the importer’s name, address, contact details, and prescribed particulars under relevant directions.

Consumers are encouraged to report irregularities to the CAA via the 1977 hotline. (Newswire/ AI image)

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Bakery fined Rs. 200,000 for selling expired cream buns https://www.newswire.lk/2026/09/10/bakery-fined-rs-200000-for-selling-expired-cream-buns/ Thu, 10 Sep 2026 07:21:23 +0000 https://www.newswire.lk/?p=254330

The Colombo Chief Magistrate’s Court has imposed a fine of Rs. 200,000 on Perera and Sons Bakers Pvt Ltd afterContinue Reading

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The Colombo Chief Magistrate’s Court has imposed a fine of Rs. 200,000 on Perera and Sons Bakers Pvt Ltd after the company pleaded guilty to selling expired bakery products.

The case was filed by Investigation Officers of the Consumer Affairs Authority (CAA) following an inspection at the company’s outlet on St. Benedict’s Mawatha, Colombo 13, on 20 April 2026. 

During the inspection, officers detected strawberry‑flavoured cream buns bearing an expiry date of 16 April 2026 being offered for sale.

Legal proceedings were subsequently initiated, and when the matter was taken up before court yesterday (09), the defendant company admitted guilt. The Magistrate then ordered the fine of Rs. 200,000.

The CAA reminded consumers to remain vigilant when purchasing food items, stressing the importance of checking manufacturing and expiry dates. 

The Authority also urged the public to report any businesses selling expired products via the Consumer Hotline 1977. (Newswire/ AI Image)

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Court orders destruction of helmets with fake SLS mark https://www.newswire.lk/2026/08/10/court-orders-destruction-of-helmets-with-fake-sls-mark/ Mon, 10 Aug 2026 10:21:50 +0000 https://www.newswire.lk/?p=249381

The Consumer Affairs Authority (CAA) has taken legal action against a company in the Heraliyawala Industrial Estate, Kurunegala, for manufacturingContinue Reading

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The Consumer Affairs Authority (CAA) has taken legal action against a company in the Heraliyawala Industrial Estate, Kurunegala, for manufacturing and selling safety helmets bearing a false Sri Lanka Standards (SLS) mark.

During a special raid conducted by Kurunegala District Investigative Officers of the CAA on July 27, 2026, officials seized 57 safety helmets stored at the premises with the falsely applied certification mark.

A case was filed before the Kurunegala Magistrate’s Court on July 31, 2026, where the defendant pleaded guilty. 

The Court imposed a fine of Rs. 80,000 and ordered the destruction of the seized helmets produced as case items.

The CAA has urged the public to report manufacturers or traders involved in producing or selling substandard products, items bearing false SLS marks, or products that may mislead consumers via the hotline 1977. (Newswire/ AI Image)

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Two medical institutions fined Rs. 400,000 over expired medicines, overcharging https://www.newswire.lk/2026/08/05/two-medical-institutions-fined-rs-400000-over-expired-medicines-overcharging/ Wed, 05 Aug 2026 04:33:30 +0000 https://www.newswire.lk/?p=248522

The Jaffna Magistrate’s Court has fined two medical institutions a total of Rs. 400,000 for serious violations of the ConsumerContinue Reading

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The Jaffna Magistrate’s Court has fined two medical institutions a total of Rs. 400,000 for serious violations of the Consumer Affairs Authority (CAA) Act, including possession of expired medicines and overcharging patients for blood tests.

The cases were filed by CAA Jaffna District Investigation Officers following raids in July.

  • Northern Central Hospitals (Pvt) Ltd, Thirunelvely – Raided on July 29, investigators found expired eye‑surgery medicines, expired Ether Liquid and Hydrogen Peroxide, and expired surgical equipment. The institution pleaded guilty to three charges and was fined Rs. 100,000 per charge, totaling Rs. 300,000.
  • New Sun Rise Medi Clinic, Navalar Road – Raided on July 14, the clinic was charged for violating Direction No. 67 by billing Rs. 550 for a Full Blood Count test, exceeding the maximum fee of Rs. 400. The defendant pleaded guilty and was fined Rs. 100,000.

In a special order under Section 60(6) of the CAA Act, the Court directed that details of the judgments against both institutions be published in newspapers to raise public awareness.

The CAA urged the public to remain vigilant and report hospitals, clinics, or laboratories that charge above prescribed fees or keep expired medicines and equipment via the 1977 hotline. (Newswire/ AI Image)

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Train canteen fined Rs. 500,000 for selling bottled water above MRP https://www.newswire.lk/2026/07/31/train-canteen-fined-rs-500000-for-selling-bottled-water-above-mrp/ Fri, 31 Jul 2026 09:51:24 +0000 https://www.newswire.lk/?p=247812

The Anuradhapura Magistrate’s Court has imposed a fine of Rs. 500,000 on a railway catering service after it was foundContinue Reading

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The Anuradhapura Magistrate’s Court has imposed a fine of Rs. 500,000 on a railway catering service after it was found guilty of selling bottled drinking water above the Government‑prescribed Maximum Retail Price (MRP) aboard the Kankesanthurai–Colombo train.

The case was filed by Consumer Affairs Authority (CAA) district investigation officers following a special raid in Anuradhapura on July 9, 2026. During the inspection, officers discovered that a 1000 ml bottle of water, marked at Rs. 120, was being sold for Rs. 150 inside the train canteen.

Upon considering the evidence, the Magistrate ruled that the establishment had violated Direction No. 96 issued under the Consumer Affairs Authority Act and imposed the penalty.

The CAA has formally notified the Sri Lanka Railways Department about the sale of goods at excessive prices in train canteens. Officials confirmed that the same establishment had previously faced legal action for similar violations and has now been strictly warned to comply fully with consumer protection laws.

The Authority emphasized that while it seeks to guide traders through awareness and instruction, it will not hesitate to take strict legal action against any trader or establishment that disregards regulations.

Passengers are urged to report traders selling goods above the prescribed Maximum Retail Price aboard trains or elsewhere via the CAA hotline 1977. (Newswire/ AI image)

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CAA clarifies maximum charges for dengue and blood tests https://www.newswire.lk/2026/07/23/caa-clarifies-maximum-charges-for-dengue-and-blood-tests/ Thu, 23 Jul 2026 07:37:31 +0000 https://www.newswire.lk/?p=246582

The Consumer Affairs Authority (CAA) has issued a clarification on the maximum charges applicable for key medical laboratory tests, followingContinue Reading

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The Consumer Affairs Authority (CAA) has issued a clarification on the maximum charges applicable for key medical laboratory tests, following reports of a private hospital in Jaffna charging above the prescribed fee for a Full Blood Count (FBC) test.

According to a CAA statement, under Order No. 67, issued in terms of Section 20(5) of the Consumer Affairs Authority Act, No. 09 of 2003, the maximum charges are:

  • Full Blood Count (FBC) Test — LKR 400 per test and report
  • NS1 Antigen Test for Dengue — LKR 1,200 per test and report

This order has been in force since 29 July 2020, published in Gazette Extraordinary No. 2186/17.

The CAA urged consumers to remain vigilant when obtaining these tests from private hospitals or laboratories. Patients are advised to always request an official bill or receipt for payments.

If an institution charges above the prescribed maximum fee, complaints can be lodged with the CAA via the 1977 hotline, together with the receipt and any other evidence.

The CAA emphasized that strict enforcement of these regulations is essential to protect patients from unfair pricing practices in the health sector. (Newswire)

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Supermarket in Beruwala fined Rs.1 million for overpricing rice https://www.newswire.lk/2026/07/18/supermarket-in-beruwala-fined-rs-1-million-for-overpricing-rice/ Sat, 18 Jul 2026 05:32:10 +0000 https://www.newswire.lk/?p=245812

A supermarket in Beruwala has been fined Rs. 1 million by the Kalutara Magistrate’s Court for selling locally produced KeeriContinue Reading

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A supermarket in Beruwala has been fined Rs. 1 million by the Kalutara Magistrate’s Court for selling locally produced Keeri Samba rice above the government‑mandated Maximum Retail Price (MRP).

The Consumer Affairs Authority (CAA) revealed that the outlet was selling rice at Rs. 355 per kilogram, far exceeding the gazetted MRP of Rs. 260 per kilogram. 

During a raid, officers found 5kg packs priced at Rs. 1,775, well above the legal limit.

Legal action was initiated by CAA’s Kalutara District Investigative Officers, and when the case was taken up, the defendants pleaded guilty to violating the Consumer Affairs Authority Act. The court imposed the fine on July 17.

The CAA has urged consumers to remain vigilant, check the printed MRP when purchasing essential goods, and report traders charging above the controlled price or selling substandard and expired food products to its hotline 1977. (Newswire/ AI Image)

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CAA finds expired medical supplies in raids on private hospitals and laboratories https://www.newswire.lk/2026/07/16/caa-finds-expired-medical-supplies-in-raids-on-private-hospitals-and-laboratories/ Thu, 16 Jul 2026 10:33:54 +0000 https://www.newswire.lk/?p=245572

The Consumer Affairs Authority (CAA) says it has uncovered expired and unfit medical laboratory materials during a series of specialContinue Reading

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The Consumer Affairs Authority (CAA) says it has uncovered expired and unfit medical laboratory materials during a series of special raids targeting private hospitals and medical laboratories across Sri Lanka.

The CAA said 52 raids were carried out covering all districts as part of a nationwide operation aimed at safeguarding consumer health and safety.

According to the authority, inspections revealed serious non-compliances at several institutions, including the use and storage of expired laboratory materials alongside items currently in use.

Among the items found to be unfit for use were blood glucose testing kits, laboratory chemicals, dengue diagnostic test kits, gels used for cardiac patients, dye solutions and other laboratory consumables used for medical examinations.

The seized materials have been taken into the custody of investigating officers, while further investigations are underway.

The CAA said legal action will be instituted against the relevant institutions under the Consumer Affairs Authority Act, adding that similar islandwide inspections will continue to protect public health and consumer safety. (Newswire/ AI Image)

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Legal action over Rs. 150 water bottle on Colombo–Jaffna train https://www.newswire.lk/2026/07/10/legal-action-over-rs-150-water-bottle-on-colombo-jaffna-train/ Fri, 10 Jul 2026 04:16:25 +0000 https://www.newswire.lk/?p=244624

The Consumer Affairs Authority (CAA) has initiated legal proceedings against a canteen operating inside the Colombo–Jaffna express train after officialsContinue Reading

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The Consumer Affairs Authority (CAA) has initiated legal proceedings against a canteen operating inside the Colombo–Jaffna express train after officials uncovered the sale of drinking water bottles above the stipulated price.

During a raid conducted at the Anuradhapura Railway Station, CAA officers found that bottles marked at Rs. 120 were being sold for Rs. 150, exploiting passengers. 

Officials confirmed that legal action has been initiated against those responsible.

The CAA has also formally notified the Department of Railways in writing about the inconvenience caused to commuters by inflated prices in train canteens. 

Authorities revealed that four similar raids have been carried out recently, targeting canteens inside train compartments. (Newswire)

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Expired sugar seized, warehouse sealed in Peliyagoda raid https://www.newswire.lk/2026/07/07/expired-sugar-seized-warehouse-sealed-in-peliyagoda-raid/ Tue, 07 Jul 2026 04:04:40 +0000 https://www.newswire.lk/?p=244038

The Consumer Affairs Authority (CAA) has sealed a warehouse in Peliyagoda after uncovering more than 4.2 million kilograms of expiredContinue Reading

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The Consumer Affairs Authority (CAA) has sealed a warehouse in Peliyagoda after uncovering more than 4.2 million kilograms of expired sugar being repacked and released to the market at cut‑rate prices.

The raid, carried out on Monday (06) in a joint special operation by the Consumer Affairs Authority and the Walana Central Anti‑Corruption Task Force, targeted a large‑scale sugar importer in Kelaniya’s Pethiyagoda area.

Investigators found sugar stocks imported as far back as five years ago stored alongside unexpired supplies. 

The expired sugar was allegedly repackaged and sold at prices well below the prevailing market rate. 

At the time of the raid, officers identified approximately 85,000 bags of sugar weighing 50 kg each inside the warehouse.

The suspects linked to the operation have been released on bail, while the entire warehouse complex remains sealed pending further investigation. (Newswire)

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