In an innovative move, “ComBank Digital”, the omnichannel Platform offered by the Commercial Bank of Ceylon PLC, is now integrated with the LankaPay Online Payment Platform (LPOPP). This enables the ComBank Digital users to process a variety of real-time payments to government sector institutions with the click of a button. This facility is available for both Personal and Business users of ComBank Digital.
Currently, ComBank Digital facilitates payments to the Inland Revenue Department, Sri Lanka Customs, Employees’ Provident Fund, Employees’ Trust Fund, and the Sri Lanka Ports Authority (Vessel Payments, Entry Permit Payments and Cargo Payments). These institutions are listed as “Billers” under the “Payments & Settlements” section in the Application, allowing the users to conveniently select the desired biller(s) and make payments. Once a successful payment is made, the user can download a “Cyber Receipt” as a payment confirmation. These Cyber Receipts can be shared via email or other media as protected PDF documents.
Continuing its tradition of being a frontrunner in revolutionising the Sri Lankan banking sector, Commercial Bank is committed to supporting the national strategy for digital transformation by encouraging customers to use Digital banking channels. Enabling digital payments for government institutions can be considered huge leap in the said transformational journey has been perceived by many as a cumbersome process. This offering is an addition to the array of facilities provided by the Combank Digital platform, including but not limited to checking balances (Current Accounts, Savings Accounts, Investments, Loans and Credit Card accounts) and transactional activities (applying for Fixed Deposits, instant payments across the banking network, share trading settlements).
Since its successful launch in May 2020, many enhancements were made to the ComBank Digital retail platform, including the introduction of the Business users’ portal that allows the corporate clients of the bank to conveniently fulfil their digital banking requirements. Built from the scratch with the convenience of its users in mind, ComBank Digital lets customers experience a whole new dimension of modern Banking Technology. One major attribute that makes the Combank Digital platform stand out is the cross-platform functionality, which enables the users to conveniently use an array of facilities and services including the newly introduced government institute payments facility on both the responsive Web application and the native Mobile apps (iOS and Android). ComBank Digital is also powered by Fiserv, the US-based global provider of financial services technology. All financial transactions made through the platform are secured through international standard security controls.
Sri Lanka’s first wholly carbon neutral bank, the first Sri Lankan bank to be listed among the Top 1,000 Banks of the World and the only Sri Lankan bank to be so listed for 10 years consecutively, Commercial Bank operates a network of 268 branches and 932 automated machines in Sri Lanka. The Bank’s overseas operations encompass Bangladesh, where the Bank operates 19 outlets; Myanmar, where it has a Microfinance company in Nay Pyi Taw; and the Maldives, where the Bank has a fully-fledged Tier I Bank with a majority stake.