Global visa processing service, VFS Global, says it had communicated to the Office of the Auditor General in November 2024, offering to provide full support and any information which may be required for its special audit related to the online visa issuance system.
VFS Global has issued a statement in response to recent media reports on the “Special Audit Report on the Online Visa Issuance Methodology of the Department of Immigration and Emigration”.
“GBS Technology Services & IVS Global FZCO (IVS-GBS), V F Worldwide Holdings Ltd (VFS Global), and the Department of Immigration and Emigration of Sri Lanka entered into an outsourcing Agreement dated 21st December 2023 for the provision of eVisa and other related services. As per the terms of this Agreement, VFS Global had a limited role as a technical partner with IVS-GBS as the prime contractor,” the company said.
VFS Global further said that globally, VFS is deeply committed to transparency and integrity with all its client governments and has accordingly complied fully with the instructions of the competent authorities of Sri Lanka in good faith.
“As soon as we came to know that an Audit was to be conducted, VFS Global addressed a communication to the Office of the Auditor General on 7th November 2024, offering to provide full support and any information which may be required. Although no response was received from the Office of the Auditor General on this communication, VFS remains committed to offering its full support to the Office of the Auditor General or any other relevant authority of the Sri Lankan government, as and when it is asked for,” the company added. (Newswire)
