The Sri Lanka Police has announced that its “Tell IGP” project, a public complaint mechanism currently in operation, will be restructured and further implemented in 2026.
According to the Police, the service provides an online platform for members of the public to submit complaints directly to the Inspector General of Police regarding any incident or matter.
According to a statement from the Police, both local and foreign individuals can utilize the service to submit complaints in Sinhala, Tamil, or English. Necessary arrangements have been made to facilitate these submissions via an online system.
The complaint service allows the public to directly report to the IGP regarding individuals involved in organized crime, drug trafficking, or other criminal activities, both domestically and internationally. In addition, it accepts complaints about general offences, traffic violations, public harassment, and corruption.
Upon receipt of a complaint, the relevant division notifies the appropriate police station, and investigating officers are promptly dispatched to take action. If a submitted complaint is not adequately addressed, the complainant has the option to inform the Inspector General of Police again using the same service.
The public can access the service through the official Sri Lanka Police website at www.police.lk via the e-services portal. Alternatively, they can use the dedicated web address “Tell Inspector General of Police” (https://telligp.police.lk) or send an email to telligp@police.gov.lk. (Newswire)
