Several government online services hosted on the Lanka Government Cloud (LGC) have been temporarily disrupted due to a technical issue, the Information and Communication Technology Agency (ICTA) said Monday.
The affected systems include the Birth, Marriage and Death (BMD) Certificate System of the Registrar General’s Department, the e-Revenue License System (eRL 2.0) of the Provincial Departments of Motor Traffic (except the Western Province), the Police Clearance System, the Country of Origin Certificate Issuance System of the Department of Commerce, and the Pension System of the Department of Pensions.
Websites and services of the Department of Meteorology, Registrar of Companies, and the Sri Lanka Accounting and Auditing Standards Board have also been impacted.
ICTA said engineers and the service provider are working to restore the affected cloud services as soon as possible. In the meantime, the Registrar General’s Department has advised the public that certificate copies can be obtained manually from the relevant Divisional Secretariat.
While restoration of LGC services remains a high priority, ICTA said operational constraints are expected to ease with the ongoing expansion phase of the LGC that began in October 2025.
The agency apologized for the inconvenience caused to the public and institutions using LGC-hosted systems and assured that efforts are underway to restore services to full capacity. (Newswire)
