Travelers to Sri Lanka advised of ETA approval notice disruption

February 18, 2026 at 10:58 AM

The Sri Lankan High Commission in the United Kingdom has announced a temporary service disruption affecting the delivery of Electronic Travel Authorization (ETA) approval notices issued by the Department of Immigration and Emigration in Sri Lanka.

In a notice, the Consular Section of the High Commission in London said the disruption is due to unforeseen technical circumstances and is being addressed on priority by the relevant authorities in Sri Lanka.

Travelers who have already applied for an ETA may proceed with their travel to Sri Lanka even if they have not received the ETA approval notice, the statement said.

Airlines and relevant authorities have been officially informed to facilitate boarding without requiring presentation of the ETA approval notice.

ETA verification and necessary facilitation will be provided upon arrival at Bandaranaike International Airport in Sri Lanka.

The Department of Immigration and Emigration is working to restore normal services at the earliest, the notice said, adding that any inconvenience caused is regretted. (Newswire)