Voigue Ptd Ltd Achieves ISO 9001:2015 Certification, Reinforcing Excellence in Offshore Virtual Assistant Services

September 6, 2023 at 11:50 AM

Voigue Pty Ltd, a dynamic BPO company operating in Australia and Sri Lanka, has earned recognition for its specialized virtual assistant services. The recent acquisition of ISO 9001 Certification underscores Voigue’s unwavering dedication to providing top-tier offshore virtual assistance to Australian businesses.

Thuthi Abey, the Managing Director, added, “ISO 9001 Certification recognizes our relentless pursuit of superior business solutions, blending global best practices with localized proficiency.”

Ms. Hansani Bandara, General Manager of Voigue Pty Ltd, remarked, “This certification reinforces our commitment to excellence and affirms the quality of our virtual assistant services. We believe in nurturing a team of highly skilled professionals who can effectively meet the diverse needs of our clients while maintaining the highest standards.”

Voigue’s success lies in combining the professionalism of local teams with the strategic advantages of offshore operations. A stringent team selection process ensures each virtual assistant possesses the versatility to address a spectrum of client needs.

To maintain its commitment to excellence, Voigue employs a robust skill development framework and a precise performance monitoring system. Regular training sessions and performance evaluations drive continuous professional growth and elevate service quality.

At its core, Voigue’s ethos centers around quality assurance and client-centricity. Transparent communication channels with clients empower virtual assistants to understand project intricacies, resulting in services that consistently surpass stringent quality benchmarks.

The ISO 9001 Certification signifies Voigue’s dedication to excellence and its ability to uphold elevated standards in offshore operations. This achievement cements Voigue’s status as an industry leader, dedicated to delivering exceptional results for its clients.