Twenty (20) new self-check-in kiosks have been introduced at the Katunayake Airport, aiming to streamline the check-in process and reduce congestion during peak travel hours.
The kiosks have been jointly introduced by the Bandaranaike International Airport (BIA), the Airport and Aviation Services (Sri Lanka) (Private) Limited (AASL) and SriLankan Airlines Ground Handling.
Airport Chief of SriLankan Airlines Ground Handling, Deepal Pallegangoda, said the new kiosks were introduced to improve efficiency and offer a smoother experience for travellers.
Deepal Pallegangoda reminded passengers that SriLankan Airlines closes check-in one hour prior to departure and urged travellers to make use of the extended arrival window, up to 04 hours, to avoid last-minute delays.
Stating that 08 self-check-in machines were initially installed at the Katunayake Airport, Deepal Pallegangoda added that 20 more have been installed now, bringing it to a total of 28 self-check-in machines at the airport. (Newswire)