President Ranil Wickremesinghe has extended an apology on behalf of the government, acknowledging the ongoing issues related to the delays in obtaining passports.
The President assured the public that the government is working diligently to rectify the situation, the President’s Media Division (PMD) said.
Acknowledging the numerous difficulties faced by the public, President Wickremesinghe said that the government is committed to the digitisation of the passport system.
The digital transformation initiative will continue unabated, he said, in keeping with the government’s efforts of modernizing the country’s services and improving efficiency for the citizens.
The President made these remarks addressing the “Ask Me Anything” special programme organized by the Professionals’ Forum in Colombo on Monday. (Newswire)